Mental Health – Services and Contacts

Mental Health – Services and Contacts

There are many available resources for people to understand the mental health system and support their own or others mental health. See below for a selection of available resources.

Find and Access Mental Health Services

Accessing Mental Health Professionals
Talk to a doctor about your concerns and ask for an assessment or referral. Some general practitioners (GPs) have additional training and expertise in mental health.

Specialist mental health and intellectual disability services may also be available for referral by your GP, such as:
  • SMHIDS – Specialist Mental Health and Intellectual Disability Service (Online coming soon)
  • MIDAS – Mater Intellectual Disability and Autism Service MIDAS
  • CHAP – Comprehensive Health Assessment Program CHAP
Medicare rebates are available for a range of mental health treatments, including up to 10 individual consultations and up to 10 group therapy sessions with a mental health professional. A referral is needed from a general practitioner, psychiatrist or paediatrician to be eligible. Ask for a Mental Health Care Plan.
Understand Public / Private / Non-Government  and Community Mental Health Support –
Find Mental Health Services, Education and Support Groups
Mental Health Access Line – 1300 MH CALL (1300 642 255)
Provides a confidential mental health telephone triage service for Queenslanders that provides the first point of contact to public mental health services. Phone 1300 642 255 or for more information click here
Children and Youth
National online and telehealth information service (Australian Government). Find health information, find a health service, or check your symptoms. (If you phone this service you will speak to the state health service where you are calling from, in Qld it would be 13 HEALTH). Phone Health Direct on 1800 022 022 or
Health Helpline- 13 HEALTH (13 43 25 84)
Provides 24-hour assessment, referral, advice, and hospital and community health centre contact details (Queensland Government). Phone 13432584 or for more information
Legal Workers Resilience and Wellbeing
Queensland Law Society Resilience and Wellbeing Resources

See also Mental Health – Resources for Lawyers (link to D5)


Choice and Mental Health Medications
The Queensland Government offers information about psychotropic medication and its use as well as Choice and Medication© printable leaflets at
NPS MedicineWise Helpline and Website
Information about medicines and their use for consumers and health professionals. Phone 1300 MEDICINE (1300 633 424) (Mon to Fri 9am-5pm), or

Online MH Treatment and Resources

Head to Health
A website directory for all online mental health resources in Australia.
A free online treatment program that helps you self-manage your recovery from depression. It focuses on practical things you can do to make things better and helps you to set goals.
An innovative, interactive web program designed to prevent depression. It consists of 5 modules, an interactive game, anxiety and depression assessments, downloadable relaxation audio, a workbook and feedback assessment.
Alcohol and Drug Foundation (ADF)
Online service directory and information. Phone 1300 858 584 or
Find health information, a health service, or check your symptoms.

Telephone Counselling Services

ADIS (Alcohol Drug Info Service)
24 Hr counselling, information and advice about drug and alcohol concerns. Available to individuals, their family and friends, and health workers.  Phone 1800 177 833 or
24 hour carer helpline. Support for family, friends and carers of people with mental illness. Phone 1800 351 881 (24 hours) or
Beyond Blue and Youth Beyond Blue
Information and referral for depression and anxiety. Phone 1300 224 636 or or
Diverse Voices
Peer counselling service for gay, lesbian, bisexual, transgender and intersex people and their families and friends. Phone 1800 184 527 (3pm to midnight) or
Family Drug Support Australia (FDS)
To assist families throughout Australia to deal with alcohol and drug issues in a way that strengthens relationships and achieves positive outcomes. Phone 1300 368 186 or
Information, resources and support for young people aged 15 – 25, or their friends and family.
Kids Helpline
Telephone and online counselling for young people aged 5-25. Phone 1800 551 800 or
Counselling services for anyone at any time. Phone 13 11 14 or
Men’s Line
Telephone and online support, information and referral service to help men with relationship and other problems.
Drug ARM (formerly Mental Health Association of Qld)
Information, emotional and practical support. They can refer to Drug ARM’s support programs or other community services. 9am to 4pm Monday to Friday. Phone 3620 8880 or
Connects you to an experienced mental health worker to find information and support. Phone 1800 985 944 or
NQ Connect
Free 24/7 telephone and online counselling for anyone in northern Queensland aged 15 years and over. Phone 1300 059 625 or
Open Arms (formerly Veterans and Veterans Families Counselling Service)
Veterans and Families Counselling and group programs for Australian veterans, peacekeepers and their families. Phone 1800 011 046 or
Support, counselling and education for parents. Phone 1300 301 300 or
Children Of Parents with a Mental Illness (COPMI)
Information and resources for children living with a parent experiencing mental illness. Also offers resources for parents living with mental illness, or friends and professionals.
SANE Helpline
Information, advice and referral for mental illness. Phone 1800 187 263 or
Harmony Place
Mental health services for culturally and linguistically diverse people and communities. Phone 0432 494 206 or

Support Groups

Self Help Queensland
Self Help Queensland can help you find a support group in your area. Phone (07) 3344 6919 or or email
Drug ARM
Drug ARM has a list of support groups operating in the Brisbane and Gold Coast region. Phone 1300 656 800 or
Grow is Australia’s leading mutual help program for people with a mental illness. Grow offers connection with face to face or online support groups. Phone 1800 558 268 or
Find Support Groups (Qld Gov)

Other Helpful Resources

Queensland Health Information
Queensland Health offer mental health information and resources
Find a Counsellor
Contact the Australian Counselling Association on 1300 784 333
Find a Psychologist
Contact the Australian Psychological Society on 1800 333 497
Find free or low-cost health and community services
Use the Lifeline Service Finder to find services in your area
Learn Mental Health First Aid
Enrol in a Mental Health First Aid Course so you can help someone developing a mental health problem or in a mental health crisis.
Understand How to Work with MH Carers
Private Mental Health Consumer Carer Network (Australia) offers a Practical guide for working with carers of people with a mental illness
MH Clinical Guidelines
Clinical Practice Guidelines for Mental health treatment and care – . See also our page Clinical Practice Guidelines (link to D3)

Mental Health – Government and Non-Government Links


Qld Gov Mental Health Contacts –

Mental Health Alcohol and Other Drugs Branch (MHAODB) –

Qld Mental Health Commission –

Qld Centre for MH Learning –

My Mental Health (Nth Brisbane PHN) –

Qld Alliance for Mental Health –

Qld Centre for Mental Health Research –

Qld Transcultural Mental Health Centre –

Qld Health Victim Support Service –

Victim Assistance and Witness of Crime Information and links –


Australasian Centre for Rural and Remote Mental Health –

Mental Health Australia –

Suicide Prevention Australia –

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